Privacy Policy

1. Information We Collect

When you request a quote, book a shifting service, or communicate with our team, we collect the necessary personal and business details to process your relocation order:

• Contact Details: Your name, phone numbers, and email address.
• Relocation Details: Shifting origin address, destination address, and floor details.
• Inventory Details: List of items, furniture, home appliances, and vehicle details to be transported.
• Billing Information: Payment transactions, invoice details, and bank account numbers for corporate claims.

2. How We Use Your Data

We use the collected information solely to perform and coordinate relocation and transportation tasks:

• To calculate and provide precise, customized shifting quotes.
• To organize packaging, loading, cargo transport, and unpacking logistics.
• To send shipment updates, consignment notes, and tracking information.
• To process payments, issue official receipts, and assist in corporate tax invoices.
• To handle transit insurance claims in the event of unexpected travel mishaps.

3. Security & Data Protection

We implement security measures to guard your information against unauthorized access, loss, or leakage. However, please note that no system of digital storage or web communication is 100% secure, and we cannot guarantee complete absolute security.

4. Sharing with Third Parties

We do not sell, rent, or trade your personal information. We only share details with trusted logistics coordinators, transport sub-contractors, or insurance firms to the extent necessary to perform your shifting job or resolve insurance claims.

5. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or wish to modify any of your records, please contact our helpline:

Divyansh Packers and Movers
Address: Chourangi more, patiram jote Siliguri - 734010
Email: info@divyanshpackers.com
Phone: +91 7001562266 / +91 7384881872